Privacy Policy for MTKI Payment

This Privacy Policy describes how PT MASAJI TATANAN KONTAINER INDONESIA ("we", "us", or "our") collects, uses, and discloses your information when you use our mobile application, MTKI Payment (the "App"), accessible via Google Play Store.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you use the MTKI Payment mobile application, we may collect the following information:

• Personal Identifiable Information: Name, email address, phone number, and company account details provided during registration or login.
• Payment & Transaction Data: Transaction history, payment receipts, invoices, and uploaded image/document files required for container payment verification.
• Device Information: Device model, operating system version, and unique device identifiers to ensure app stability and security.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain the functionality of the MTKI Payment App.
• Process container payment transactions and verify uploaded proof of payments.
• Improve, personalize, and expand app services and user experience.
• Communicate with you for customer support, service updates, and transaction notifications.
• Detect, prevent, and address security issues or legal fraud.

3. Data Retention and Deletion Policy

We retain user personal data (such as account information, transaction logs, and payment verification files) only for as long as necessary to provide our services, fulfill business purposes, and comply with legal or tax obligations.

• Personal Data & Account Info: Retained for as long as your account remains active in the MTKI Payment system.
• Uploaded Documents & Transaction Receipts: Retained securely for record-keeping and audit verification purposes as required by Indonesian financial and commercial regulations.
• Data Deletion Requests: Users can request the complete deletion of their account and personal data at any time. To request data deletion, please contact our support team via email or customer support channel. Upon receiving a valid request, we will permanently delete or anonymize your personal data within 30 days, unless legal retention requirements apply.

4. Third-Party Services & Media

The MTKI Payment App may utilize third-party services (such as secure webviews or embedded YouTube video guidelines) to enhance user experience. These third-party services operate independently and have their own privacy policies regarding data handling.

5. Children's Privacy

MTKI Payment does not knowingly collect any Personal Identifiable Information from children under the age of 13. The App is intended for business and commercial logistics transactions.

6. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, please contact us at:

PT MASAJI TATANAN KONTAINER INDONESIA
Website: https://smart-apps.id
App: MTKI Payment